When your mind is healthy you can curb anxiety and remove your ego, which leads to the kind of listening that’s required to be the leader in your category. President of FutureProof Retail, Di Di Chan shares her top tips for supporting your stakeholders, which have been critical to her team’s success even before the pandemic hit.

As we develop our specialties and become excellent in what we do, we also develop bias around what we “know.” Scott Walker, international cocoa expert and the CEO of Verse Chocolate experienced a silver lining this year, releasing his bias around the “right” way to develop a product, which led to a successful launch in the middle of the pandemic.

Plenty of leaders claim to have open door policies, but are you truly using feedback effectively in your business? Nick Gallo, Chief Servant and Co-CEO of ComplianceLine, gives an in-depth training on the ‘Six A Feedback Framework’ and reveals the many layers of complexity that so many of us bring to our professional interactions, which actually hurt us instead of protect us.